Online Access

Setting Up The NHS App

You can now access a variety of services online without having to phone or visit the surgery. There are many GP online service providers but we are recommending the NHS App or Patient Access.

Online services offered

  • Ordering repeat prescriptions
  • Get health advice
  • View your medical record
  • Make and cancel appointments

Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.

They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.

Important

Access can also be withdrawn at any time if there are concerns about patient confidentiality.

Abuse of the Online System

Abuse of the system includes, but is not exclusive to the following:

  • Sending needless or abusive messages to the Practice
  • Repeatedly booking and cancelling appointments 
  • Repeatedly booking appointments over a short period of time
  • Booking appointments and not attending them 
  • Any offensive or abusive messages through the service 
  • Requesting prescriptions that you do not need.

Further information about online service from NHS UK

NHS online services – NHS (www.nhs.uk)